According to "challenge the traditional, adapt to the market, integration services, improve the quality" of ideas, the HaiLong will always create customer value, improve service quality as a goal, the full implementation of the pre-sale, sale and service and reflect on the whole process of upgrading services. HaiLong machinery to customer-centric, dedicated to all aspects to meet customer needs.
■ About condition, product technology;
■ To provide technical advice and construction and analysis of difficult to explain;
■ According to demand, and guide customers to choose the product.
■ Departments to track the contract, the organization responsible for contract review;
■ Unknown or negotiated contract requires the problem to be solved is responsible;
■ According to the contract requirements, track production and delivery, and tracking production. of various external cooperation.
User service hotline：0595-28983333 15159879899(Manager Yao) 13905051290
■ On-site training, operation and use of norms to guide customers；
■ According to the contract, on time for the user to guide the installation of equipment, commissioning；
■ Responsible for receiving and processing customer complaints on product quality and service quality；
■ Our products are quality problems during the warranty period, the warranty and replacement responsible；
■ Responsible for the training of service personnel, so that continuously improve the overall quality of service.